Contact Us
Autodom Inc.
80 Toro Road.
North York, ON, M3J 2A8
Canada

Map & Direction
Tel: +1 416-633-0600
Fax: +1 416-633-0610
E-mail: info [at] autodom (dot) ca
Mon-Fri: 8 AM to 6 PM
Sat: 8 AM to 3 PM
Sun: Closed
PRIVACY POLICY

Autodom Inc. the owner and operator of Autodom Inc. ("Autodom Inc.") is dedicated to making your online experience as interesting and enjoyable as possible. Your privacy on the internet is of the utmost importance to us. Because we gather certain types of information about our customers we feel you should fully understand the terms and conditions surrounding the capture and use of that information. Autodom reserves the right to change the Online Privacy Policy from time to time at its sole discretion. Your use of the site will be subject to the most current version of the Online Privacy Policy at the time of such use.

By visiting www.autodom.ca you agree to accept the practices described in this Privacy Notice.

Changes to Autodom's Privacy Policy

This Privacy Policy and our Terms of Use will change over time and the use of information which we gather now is subject to these Notices and Terms as modified. Please check this page periodically as you continue to use our site to see if any changes have been made. If you visit our Web site your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including the application of the provincial and federal laws.

Personal Information Collected

In order for you to access our web site and to fully use our services, we require that you provide us with information that personally identifies you ("Personal Information"). You will need to register using our online registration form, where you will be required to provide us with your contact information and other personal information which includes your name, occupation, industry that you are in, telephone, address and email address. Required information is noted with an *. We may also ask you to provide additional information. The additional information will be voluntary.

Autodom also uses information collected from our visitors to personalize and improve their visit at autodom.ca. We gather the following types of information:

Information you give us:

Autodom collects any information which you enter on our Web site. This information is normally provided when you search, complete an on-line survey, or when you communicate with any of our departments such as customer service, sales or technical services through our Web site, telephone, mail or fax. You also provide information when you establish an account with us. Examples of the type of information you may supply us which include your name, address, telephone number, credit card information, e-mail addresses, and financial information such as your SIN number.

Automatic Information collected by us and use of cookies.

Whenever you visit our Web site we collect and store information such as "cookies" which remember information about a visitor from one page to the next and from one visit to the next. We collect and analyze the IP address used to connect your computer to the Internet; computer and connection information such as your browser type and version; operating system and platform; confirmation when you open e-mail that we send you; the URLs which lead you to and around our Web site including the date and time; the pages and or products you viewed or searched for and the phone number used to call our voice telephone numbers. Your browser allows you to reject cookies and software is available from third parties which will allow you to visit our Web site without providing this information. You are welcomed at our Web site if you use this software but we will not be able to offer you our personalized services.

Other Information Collected

The only information we automatically collect is that related to the use of our web site. This information is anonymous and is gathered through our servers' log files. Information collected includes, but is not limited to: (i) IP Address; (ii) domain server; (iii) type of computer; and (iv) type of web browser (collectively "Traffic Data"). Traffic Data is anonymous information that does not personally identify you, but is helpful for marketing purposes or for improving your experience on our web site.

How Your Personal Information Is Used

Affiliated Businesses and Autodom:

We may share any information that you supply to us with any affiliated business that is substantially controlled by Autodom. Any information that is shared this way will be subject to this Privacy Notice.

Independent Contractors:

We may employ other companies or individuals to provide certain services to us such as sending e-mail, analyzing customer lists and data, providing marketing assistance, or consulting services. These third parties will have access to the information needed to perform their functions but cannot use that information for any other purpose.

Aggregate information:

We provide aggregate information to some of our business partners. This information does not allow them to identify you individually.

Credit card companies and shippers:

When you buy something from us we send your credit card information, name, billing address and the amount of your purchase to your credit card company to verify and authorize the purchase. Your name, telephone number and shipping information must be provided to third party shippers such as UPS, Federal Express and the Canada Post to deliver your purchase.

Third Party Ads, Surveys and Promotions:

We may use third parties to display ads, surveys and various promotions on our site. These will always be labeled with the third party name. These third party applications may contain cookies or other code which are outside of our control. Although we will attempt to only work with third parties who respect your privacy we are not responsible or liable for any information collected by these third parties or how it is used. You should contact the third party directly or check the third party's privacy Notice to see how any information that they may gather will be used.

Link to Third Party Site:

Our Web site contains links to third party sites, such as our vendors. Autodom is not responsible or liable for the privacy practices or content found on these sites. We suggest that you check the Privacy Notice of each site you visit.

Surveys

From time-to-time our site requests information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and e-mail address), and demographic information (such as postal code, age level). Contact information will be used to add those participants to our mailing list. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Law Enforcement and Protection of Users

We will release personally identifiable information to third parties and organizations when we believe it is appropriate for us to do so to comply with the law. We will also do so to cooperate with law enforcement investigations, comply with court orders or subpoenas, protect the legal rights of us and our users, or when we believe it is needed for fraud protection and/ or credit risk reduction.

Security

We use industry-standard efforts to safeguard the confidentiality of your transmissions (as well as your personally identifiable information), including firewalls and one-way hash encryption technology. These are the same technologies that most websites use to safeguard credit card information and other personal information. While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. We will continue to enhance our security procedures as new technology becomes available. We recommend that you do not divulge your password to anyone.

Children's Online Policy

Autodom is committed to the preservation of online privacy for all of its web site visitors, including children. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any personally identifiable information from children under the age of 13. Autodom sells products intended for purchase by adults. If you make a purchase from Autodom, you are representing that you are an adult. If you are a child under the age of 13, you must ask your parent or guardian to assist you in using Autodom.ca.

Questions or Comments

If you believe that Autodom has not complied with this Online Privacy Policy with respect to your personal information, or if you have questions regarding the Privacy Policy, you may contact us at privacy [at] autodom (dot) ca. In your letter, please describe in as much detail as possible the ways in which you believe that the Autodom Online Privacy Policy has not been complied with. We will investigate your complaint promptly. Please note that if you provide Autodom with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), Autodom cannot guarantee that your most recent privacy preference will be honored. Also, please note that Autodom is not responsible for the content or privacy practices of non-Autodom Web sites to which our Web site may link. More legal information can be found in our Terms of Use Statement.

Special Offer

We send all correspondents email occasionally offering information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Choice/Opt-out

Users who no longer wish to receive our newsletter or promotional materials opt-out of receiving these communications by replying to unsubscribe [at] autodom (dot) ca

Site and Service Updates

We also send the user site and service announcement updates. Members are able to un-subscribe from service announcements by requesting to be removed from our mailing list. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.